Nalvera Terms of Service

Version 1.0 · Effective date: 29 April 2026

Summary: Nalvera is a platform for medical-imaging research. It is provided for research use only, is not a medical device, and must not be used for diagnosis, treatment, or any clinical decision about an individual. By creating an account you agree to these terms. See our Privacy Policy for how we handle data.

1. Acceptance

These Terms of Service ("Terms") govern your access to and use of the Nalvera platform, website, and APIs (the "Service"), operated by Nalvera. By creating an account, accepting these Terms at registration, or using the Service, you agree to be bound by them. If you do not agree, do not use the Service.

2. Research use only — not a medical device

The Service is intended for research use only. It is not a medical device, is not CE-marked or FDA-cleared, and has not been validated for clinical use. Outputs (including segmentations, classifications, and generated images) are not intended or fit for diagnosis, screening, treatment, monitoring, or any other medical decision concerning an individual patient.

You must not use the Service, or rely on its outputs, for clinical or diagnostic purposes. Any use of the Service in connection with patient care is solely at your own risk and responsibility, and is outside the intended use of the Service. All outputs require independent verification by a qualified researcher before any use.

3. Your responsibilities

You will use the Service only for lawful research purposes and in compliance with all applicable laws, regulations, and the policies of your institution.
You confirm you hold the legal right to upload and process the data you submit, and that doing so does not violate any third-party rights or applicable data-protection law.
You are responsible for appropriately de-identifying or pseudonymising data before upload where required, and for the security of your account credentials.
You will not use the Service for diagnostic or clinical decision-making, nor represent its outputs as clinically validated.

4. Accounts, credits & payment

Some features require credits or a paid membership, handled by our payment processor, Stripe. Pricing, credit allocations, and any applicable terms are shown on the Membership page at the time of purchase. You are responsible for activity under your account.

5. No warranty

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, accuracy, reliability, or non-infringement. We do not warrant that outputs are accurate, complete, or suitable for any purpose, and in particular make no warranty of clinical or diagnostic validity.

6. Limitation of liability

To the maximum extent permitted by law, Nalvera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from reliance on the Service or its outputs — including any use in a clinical or diagnostic context, which is outside the Service's intended use. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

7. Changes to these terms

We may update these Terms from time to time. Material changes are versioned; continued use after a new version takes effect, or re-acceptance where prompted, constitutes acceptance of the updated Terms.

8. Governing law & contact

These Terms are governed by the laws of Belgium, without regard to conflict-of-law rules. Questions about these Terms can be sent via our contact page.